Who is Chrome?
Chrome Consulting was founded in 2014 and has grown to be the largest OpenText consultancy in ANZ specialising in the deployment of OpenText in an SAP context. Implementing over 80% of the OpenText Extended Content Management (xECM) projects in ANZ has given Chrome real-world experience from complex commercial sites with over 15,000 users dispersed across 120 countries to smaller state government based utilities. We also have the largest and most experienced OpenText Vendor Invoice Management (VIM) team in ANZ, with over 40 projects delivered to date. Together, both solution areas represent significant experience in understanding SAP processes and how they should best be enabled with documents to achieve business support, security, and records compliance at the state and federal level.
As you read further, you will see many “firsts” achieved by Chrome, which hints at the ambition to be thought leaders, innovators, and the best in the market to earn our customers’ trust.
As a consequence of the successful Chrome projects, we were awarded the joint SAP/OpenText Partner of the Year – SAP Solution Extensions award for 2020. Chrome continues to invest in partnerships, gaining relevant certifications in products and working closely with product management in Germany for both software solutions. Chrome, therefore, has the unique ability to engage with product developers directly when there are issues in the field or when they want to know how the software is used in real scenarios.
Chrome Consulting is a strategic consulting firm focussed on the document enabling business processes within SAP and Microsoft. A large part of our offer incorporates the SAP resold OpenText solutions which include Extended ECM (XECM), Vendor Invoice Management (VIM) and Archiving and Document Access (ADA).
Whilst our primary focus is the OpenText solution, we also offer consulting services is the native SAP offerings including SAP Product Lifecycle Management (PLM), Document Management System (DMS) along with Process Mining using Celonis.
Meet The Team
Chrome Consulting was founded by Athol Hill and Daniel Jewell, two of the leading industry experts in SAP Enterprise Content Management in Australia. With more than thirty implementations across more than ten industries and five countries, the two directors remain actively engaged with customers at both executive and project level ensuring that customers receive a successful outcome with minimal risk exposure. These engagements extend to some of the largest implementations ever conducted in Australia and the world.
Dan and Athol were joined by Mark Frear in 2018. The leadership team has now enabled Chrome to double in size every year with a customer base that includes some of the largest SAP customers in Australia.
Director and CEO
NSW Based Mark Frear joined Chrome Consulting in 2018 after 21 years at SAP. Mark held many roles at SAP, from consulting to sales. In 2011 Mark led the largest growth of SAP/OpenText sales in ANZ; he was also a member of SAP Australia’s leadership team. In Mark’s spare time, he can be found at the tennis courts, walking his large dog or watching his children play sport.
Founder and Projects Director
Victorian-based Athol Hill founded Chrome Consulting in 2014 with the vision of “providing niche expertise to help customers reduce the risk associated with the implementation of complex SAP ECM solutions”. Athol is a veteran in SAP Enterprise Content with more than 20 years SAP ECM consulting and project management experience across Africa, APAC and the Middle East. On weekends, Athol can be found kitesurfing or doing photography to wind down from work.
Based in Victoria, Daniel joined Chrome Consulting as a director with Athol in 2015. Daniel has worked in the ECM industry since 1997, having worked on solutions from HP TRIM/Content Manager, Hummingbird eDOCS and later OpenText Content Suite and Extended ECM for SAP. Daniel has worked in a variety of roles, primarily as a solution architect supporting our customers in the legal, mining, local-state-federal government, manufacturing, utilities sectors and more recently developing the role as our Head of Customer Success.
P2P Practice Lead
Based in Victoria and originally from the UK, Fatima joined Chrome Consulting in 2016. An accomplished Principal Consultant/Practice Lead with a passion for business optimization, she has in-depth experience with digital transformation and a commercial mindset to add value. Her past roles in the tech industry have given her a deep appreciation for the intersection of business, technology, and customers and the importance of managing business stakeholder relationships effectively. Her hobbies include her busy and chaotic family life with 3 young children and family pet Benji. Her other passions are good food, good coffee, travel, friends, and her book club.
Head of Delivery
Based in Melbourne, Charmaine joined Chrome as ECM Practice Lead in June 2020. Charmaine is a technology executive who has led Enterprise and Digital teams internationally across multiple industries. Passionate about delivering business value through the application of Technology, Charmaine’s experience extends across technology disciplines of Strategy, Project and portfolio management, Architecture, Business Engagement and Service Delivery. Outside of work Charmaine enjoys all things that bring her closer to family and friends – the Outdoors, Sports, Good food and wine.
Make An Enquiry
To find out more about what Chrome can do to help your organisation successfully start a journey, deliver outcomes or mature your ECM solution, please contact us.